Welcome to Lea Bridge Florist. These Terms & Conditions govern your use of our website and the purchase of floral arrangements and related products or services offered through our online flower delivery platform. These provisions apply to all orders placed by customers in Lea Bridge and the surrounding areas, ensuring clarity, transparency, and satisfaction in every transaction. Please read these Terms & Conditions carefully as they affect your legal rights and obligations. By placing an order through our site, you accept and agree to be bound by these terms.
Lea Bridge Florist is dedicated to providing high-quality fresh flowers and arrangements, delivered promptly to addresses across Lea Bridge and its neighbouring locales. Our online flower delivery service is designed for ease of use, convenience, and reliability, striving to make every special occasion memorable with beautiful blooms.
To purchase flowers or related products for delivery in Lea Bridge or surrounding areas, please follow our straightforward website ordering process:
We reserve the right to refuse orders at our discretion, including for reasons of product unavailability, delivery location, or where we believe the order may be fraudulent.
All products featured on our website for online flower delivery in Lea Bridge are subject to availability. While we strive to maintain accurate stock levels, circumstances beyond our control may occasionally mean a particular item is unavailable. In the event that a specific flower or component is not available at the time of your order, we reserve the right to substitute it with an item of equal or greater value and similar style and quality. Wherever possible, we will advise you of substantial changes before dispatch.
We accept payment for Lea Bridge Florist online flower delivery orders via approved electronic payment methods displayed at checkout. All transactions must be authorised before delivery. Prices for products and services are clearly stated on our website in GBP (£), including VAT where applicable. You will be required to provide relevant payment details and authorise payment prior to order confirmation.
Payment security is of utmost importance to us. We use industry-standard encryption and payment processing technology to safeguard your transactions. Your card details will not be stored by Lea Bridge Florist beyond what is necessary to process your payment.
Once you have completed your order and your payment has been authorised, you will receive an electronic order confirmation. This confirmation does not constitute our acceptance of your order, but is an acknowledgement that your order has been received. Acceptance occurs when your flowers are dispatched for delivery. We retain the right to cancel orders at any time prior to dispatch, in which case you will receive a full refund.
Lea Bridge Florist offers flower delivery across Lea Bridge and neighbouring areas. Our delivery timetable and charges are clearly displayed during the ordering process. While we endeavour to ensure timely delivery on your requested date, we cannot guarantee exact delivery times. Should unforeseen delays occur (such as severe weather, traffic disruptions, or other circumstances outside our control), we will notify you at the earliest opportunity and work to resolve any issues promptly.
Please ensure the delivery address you provide is complete and accurate. We cannot accept liability for late or failed delivery due to incorrect addresses or recipient unavailability. If no-one is available to receive the delivery, we may leave the bouquet in a safe place or with a neighbour, according to your instructions or our best judgment, and will notify you accordingly.
Some products may not be available for same-day delivery; please refer to specific product pages for details.
If you wish to cancel or amend your order, please contact us as soon as possible. Orders for delivery may be cancelled up to 24 hours before the scheduled delivery date. To cancel your order, notify us with your order details. Where orders are cancelled in accordance with this policy, you will receive a full refund to the original payment method.
Orders may not be cancelled on or after the day of dispatch, particularly for perishable products such as fresh flowers. Once orders are out for delivery, they cannot be recalled. Amendments to orders, such as changes in delivery address or date, will be accommodated where possible, but cannot be guaranteed if requested less than 24 hours before delivery.
Due to the perishable nature of flowers, we are unable to accept returns for unwanted bouquets or products unless they are damaged or not as described. If you receive damaged flowers or incorrect products, please contact us within 24 hours of delivery, providing photographic evidence of the issue. Once verified, we will offer a suitable remedy, which may be a replacement or a refund, at our discretion.
Your statutory rights under consumer protection laws are not affected. In the rare event of a non-delivery or product quality issue, we will investigate and, where appropriate, offer a full refund or replacement.
All prices for flower delivery in Lea Bridge are displayed clearly on our website. We reserve the right to alter prices or specifications of products from time to time without prior notice. Promotional offers may be subject to eligibility requirements and separate terms, which, if applicable, will be clearly stated. Promotional codes cannot be used in conjunction with other offers unless stated otherwise.
Our liability for any order is strictly limited to the purchase price paid for the product in question. While we strive to deliver premium service and products for every customer across Lea Bridge and surrounding areas, we accept no liability for indirect or consequential loss, including but not limited to lost occasions, missed events, or emotional distress arising from delayed, incomplete, or incorrect delivery, except where such limitation is prohibited by law.
We shall not be liable for any failure to perform our obligations where such failure is as a result of Acts of Nature (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities (regardless of whether war is declared), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalisation, government sanction, blockage, embargo, labour dispute, strike, lockout or interruption or failure of electricity or telephone service.
Nothing in these Terms & Conditions excludes or limits our liability for death or personal injury resulting from our negligence, or for any other liability that cannot be excluded by law.
By placing an order through Lea Bridge Florist’s online platform, you agree to:
We are committed to safeguarding your personal information. We only collect and process data necessary for the efficient fulfilment of your order, customer support, and as required for legal or regulatory purposes. We do not share your data with third parties except as necessary to provide our services (for example, delivering your flowers) or as required by law. For more information, please refer to our Privacy Policy.
All content, images, product descriptions, and branding on the Lea Bridge Florist website are the intellectual property of Lea Bridge Florist or its licensors. No part of the site may be copied, reproduced, republished, or distributed without our prior written consent.
We reserve the right to amend these Terms & Conditions at any time. Changes will become effective immediately upon posting to our website. It is your responsibility to review these terms regularly. Continued use of our services after amendments constitutes acceptance of the new terms.
These Terms & Conditions and any dispute arising in connection with them or your use of the Lea Bridge Florist online flower delivery service are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these terms is found to be invalid, unlawful, or unenforceable, such provision will be deemed severed from the remaining provisions, which will continue to be valid to the fullest extent permitted by law. Our failure or delay to enforce any provision of these Terms & Conditions will not be interpreted as a waiver of our right to enforce such provisions.
These terms make up the entire agreement between you and Lea Bridge Florist regarding your use of our services and supersede any previous agreements or understandings.
By placing an order with Lea Bridge Florist for flower delivery in Lea Bridge or the surrounding areas, you confirm that you have read, understood, and agree to these Terms & Conditions. Should you have any queries about these terms, please contact us through the channels provided on our website.
Thank you for choosing Lea Bridge Florist for your online flower delivery needs.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Lea Bridge, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Lea Bridge.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
